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How insurers can benefit from inbound emails treatment automation

Automate inbound emails labeling and routing and free yourself from mundane repetitive tasks.

Your company receives thousands of emails from customers, brokers or experts. For each incoming email, a dedicated team opens, reads (attachments included) and labels it with metadata for further processing. This process is very time consuming, inefficient, and can be automated. Modern AI algorithms are able to profoundly understand the meaning of any piece of text, in any language, in the same way a human would do. They can be trained to process most inbound emails automatically with high confidence, leaving people with the most complicated ones. In addition, AI systems learn from people’s feedback and become better and better overtime.

Do you have a large volume of email involving manual processing ?

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