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How can insurance companies benefit from inbound emails treatment automation ?

Automate inbound emails labeling and routing and free yourself from mundane repetitive tasks.

Your company receives thousands of emails from customers, brokers or experts. A dedicated team will then open, read (attachments included) and label each email with metadata. This process is very time consuming, inefficient, and can be automated. Modern algorithms are able to profoundly understand the meaning of any piece of text, in any language, in the same way a human would do. AI can be trained to process most inbound emails automatically with high confidence, leaving to people the complicated ones for which they have low understanding confidence or haven’t encounter before. In addition, AI systems learns from people’s feedback and become better and better overtime.

Wondering how you can integrate AI to automate your processes?

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